Faq Sections

FAQ

What are the delivery times?

Your order is processed within 1 to 2 business days by our team.
The delivery time is according to your choice of delivery method, 48h to 72h in colissimo, 24h in Chronopost....
The merchandise being restocked will therefore have a longer delivery time. Do not hesitate to contact the office to know the indicative times given by our suppliers.

* We are in no way responsible for the delivery times of carriers

How do I know where my package is?

An automatic email is sent at each stage of processing your order.
When we entrust your package to the carrier you have chosen, you will receive a delivery tracking number, so you can follow its progress at any time on the website of the selected carrier.

Can I contact the store with a question about my order?

Of course, Yes you can call us at 0223511182 or by email at contact@equi-bride.com , we will answer all your questions.